At Inter-Pacific, our goal is to
provide our customers a positive experience with each of
our products. To ensure we maintain the highest level of
customer service, we have put many resources in place to
answer any questions you may have.
If you have a
technical question, relating either to a support or
operating issue, E-mail us at help@inter-pacific.com
Dell
Technical Support
Microsoft Technical Support
Geovision Technical Support
24 Hour Geovision Technical Support
Hotline 1-949-583-1519
Hunt
Electronics Technical Support
RF Logics Technical
Support
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Each of our products comes with a
minimum One Year Limited Warranty which covers against
defects in workmanship and materials that occur during
normal use. This warranty does not cover damages which
occur during shipment or because of use of this product
with products not supplied by Inter-Pacific, nor does it
cover damages that result from misuse, abuse, neglect,
mishandling, faulty assembly, alteration, modification,
power surge, or other damages attributed to acts of God.
If you have a warranty question or require service,
Contact
Us. |
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A re-stocking fee of 15% will apply on
returned non-defective items within 14 days from date of
purchase in perfect unused condition, in original
packaging, and including all accessories. For
defective items, refer to our warranty policy for
warranty service information. |
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If a warranty repair or return is required, the customer must
submit a completed Inter-Pacific
Return Merchandise
Authorization (RMA) form (PDF), and provide
the following information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or
Inter-Pacific invoice number
3. Details of the defect or problem
Once the form is received, an RMA # will be provided by
return fax or email. Product returned without an RMA #
will not guarantee a credit or response. Copies of the RMA form
and original purchase receipt are to be sent with the product, freight prepaid
to:
Inter-Pacific, Inc.
Attn. Customer Service
250 Chaddick Dr.
Wheeling, IL 60090
Repairs made necessary by reason of misuse, alteration,
normal wear, or accident are not covered under this
warranty. Inter-Pacific assumes no risk and shall be
subject to no liability for damages or loss resulting
from the specific use or application made of the
Products.
Inter-Pacific’s liability for any claim, whether based
on breach of contract, negligence, infringement of any
rights of any party or product liability, relating to
the Products shall not exceed the price paid by the
Dealer to Inter-Pacific for such Products. In no event
will Inter-Pacific be liable for any special, incidental
or consequential damages (including loss of use, loss of
profit and claims of third parties) however caused. |
